Privacy Policy

1. Introduction

Glow Plan App ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application.

2. Information We Collect

Account Information: When you register, we collect your name, email address, and password.

Business Information: You may provide your business name and logo for card branding purposes.

Client Data: You may enter client names and skincare routine information to create cards. We store this data on your behalf.

Usage Data: We automatically collect information about how you interact with the Service, including pages visited, features used, and timestamps.

Device Information: We may collect browser type, operating system, and device identifiers for analytics and troubleshooting.

3. How We Use Your Information

We use the information we collect to: (a) provide, maintain, and improve the Service; (b) process your transactions and manage your subscription; (c) send transactional emails such as account confirmations and password resets; (d) respond to your support requests; (e) analyze usage trends to improve the user experience.

4. Data Storage & Security

Your data is stored on secure, encrypted servers. We implement industry-standard security measures including encryption in transit (TLS) and at rest. While we strive to protect your data, no method of electronic storage is 100% secure.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Service providers who assist in operating the Service (e.g., hosting, analytics).
• Paddle.com — our Merchant of Record, who processes all payments, manages subscriptions, handles tax compliance, and issues invoices on our behalf. When you make a purchase, Paddle collects your payment information directly. For details on how Paddle handles your data, please see Paddle's Privacy Policy.
• Law enforcement when required by law or to protect our rights.

6. Client Data Responsibility

As a skincare professional using Glow Plan App, you are responsible for obtaining any necessary consent from your clients before entering their information into the Service. You are the data controller for client data, and Glow Plan App acts as a data processor on your behalf.

7. Cookies & Tracking

We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.

8. Your Rights

You have the right to: (a) access the personal data we hold about you; (b) request correction of inaccurate data; (c) request deletion of your data; (d) export your data in a portable format; (e) opt out of non-essential communications.

9. Data Retention

We retain your data for as long as your account is active. Upon account deletion, your data will be permanently removed within 30 days, except where retention is required by law.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. Your continued use of the Service constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at privacy@glowplan.app.